About Us
Travel concierge services have grown in popularity as travel and tourism have become more popular, affordable, and accessible. More individuals are looking for ways to make travelling as easy as possible and to have maximum pleasure while at it.
Digital Travel Concierge helps overcome these limitations and assists the traveller journey.
The COVID-19 pandemic is still transforming the growth of numerous industries, but the immediate impact of the outbreak is varied. The travel industry has been hard hit by the pandemic. Considering the overall economic downturn, it could be one of the slowest sectors to recover.
However, the global travel technology market is currently witnessing moderate growth. Travel technology refers to the integration of information and communication technology in the travel, tourism and hospitality industry.
What are we resolving here?
Tourism is a fast-growing sector, but tourists still confront significant challenges. As we utilize a dual business model, we can analyze customer problems from consumers’ and businesses’ perspectives.
With the incensing competitiveness on the market, tourists are looking for reliable, convenient travel concierge services on the go. Travellers are missing the concept of the individual’s profile that will include their preferences, habits, and personal data for travelling assistance to facilitate their experience.
Businesses in the tourism sector, especially during COVID-19 travel restrictions, realized the necessity to introduce the Digital Travel Profile to meet the tourists’ preferences and expectations, develop their businesses, and make major corporate decisions.
What is DTP?
Current digital solutions lack the end-customer empathy required to provide genuinely exceptional travel experiences. The majority of interventions nowadays are focused on transactions, such as online booking, which is only a minor portion of the whole passenger journey. The end-to-end journey is what is missing.
DTP creates a mobile application that provides innovative services via dual-processing of collected data for tourists and hospitality businesses. Our services are focused on collecting personal data to facilitate travellers’ experiences. Digital assistants powered by artificial intelligence can transform stressful situations into touch points where the traveller can start “feeling special.”
At the same time, DTP provides “cleaned-up” data for interested companies such as hotels, motels, restaurants, souvenir shops and others to support their business. DTP implements innovative technologies that are used to improve secure and seamless travel. DTP mobile application provides innovative services via the dual-processing of collected data.
What does our App do?
First of all, collected personal data is used to facilitate travellers’ experience, assist in passing borders, and settle at destination with pre-set, pre-selected features.
Secondly, the same collected data is being “cleaned-up” from personalized private details. It forms the digital profile of a virtual traveller, creating an opportunity for interested companies. The data helps make rational business decisions about expanding the range of services provided in places of most interest for tourists. Thus, our DTP app will collect anonymized data without being tied to any particular person.
Data such as gender and age, social status and occupation, etc. of the traveler being analyzed, including but not limited to the city of residence, country of origin or citizenship, travel habits, and so on will be included in the virtual tourist’s digital profile.
Expendable versions of the DTP mobile version can be offered as one of the standards for travel digital safety passport including security data, vaccination trace and vital private data for emergency assistance.